This course builds practical, real-world negotiation and communication strategies that empower individuals to lead conversations with clarity, confidence, and purpose. Participants will develop the ability to navigate conflict, build trust, and reach effective outcomes in personal and professional contexts.
This course is designed for any team member seeking to strengthen their core communication skills.
What you’ll learn:
Fundamental negotiation frameworks and when to apply them
Active listening and verbal rapport-building techniques
Conflict resolution through win-win communication
How to influence and advocate assertively, not aggressively
This advanced workshop helps professionals tackle high-stakes conversations with emotional intelligence and strategic intent. Participants will learn to navigate tension, uncover underlying interests, and preserve relationships while achieving clear outcomes. This training is ideal for handling performance feedback, workplace conflict, client negotiations, and more.
This workshop is designed for managers, senior leaders, HR professionals, negotiators, and client-facing teams.
Course Highlights:
How to prepare for difficult discussions with clarity and structure
Techniques to manage emotional reactions—yours and others
Building trust while asserting boundaries and expectations
Practical dialogue frameworks and role-based practice
This skills-based course teaches verbal de-escalation and emotional regulation techniques to reduce tension and prevent confrontations from escalating into crises.
This training session is designed for law enforcement, healthcare professionals, frontline service workers, educators, and transport staff.
You’ll practice:
Controlling your tone, pace, and posture under stress
Applying active listening to defuse hostility
Maintaining safety while establishing authority
Dealing with emotional or aggressive individuals calmly
In today’s rapidly shifting environments, successful leadership depends on the ability to negotiate — not just at the table, but through every moment of transition and uncertainty. This course empowers leaders at all levels to apply advanced negotiation strategies to guide teams, influence stakeholders, and drive alignment when the path forward is unclear.
Participants will learn how to:
Apply negotiation frameworks to manage change and competing priorities
Communicate with empathy and clarity to build trust and reduce resistance
Use interest-based negotiation to uncover shared goals and create value
Adapt influence tactics to sustain collaboration under pressure
Unity’s Advantage:
Unity Advisory’s services are grounded in decades of crisis negotiation and response. We translate this expertise into practical, accessible lessons that help leaders thrive in everyday challenges and extraordinary circumstances alike.
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